UTS = Universal Technical Services - Extended warranty provider - Owned by Icon Fitness
Proform = Manufacturer of fitness equipment - Owned by Icon Fitness
iFit.com = Online fitness tracking for compatible devices - Owned by Icon Fitness
- 2/12/13 - Bike broke - notified UTS - sending new circuit board
- 2/13/13 - Notified by UTS part has shipped
- 2/18/13 - Part from UTS arrive - Notified LAPD engineering
- 2/20/13 - LAPD engineering shows up - they need a new lift motor.
- 2/27/13 - Contacted LAPD engineering to get status.
They state parts were ordered on Monday 2/25/13
- 2/28/13 - Notified by UTS that new parts have been ordered
- 3/1/13 - Nofified by UTS that new parts have shipped
- 3/7/13 - Parts from UTS arrive
- 3/8/13 - Notified LAPD engineering that parts have arrived.