So continuing from my last post on March 13, 2013.
2/12/13 - Bike broke - notified UTS - sending new circuit board
2/13/13 - Notified by UTS part has shipped
2/18/13 - Part from UTS arrive - Notified LAPD engineering
2/20/13 - LAPD engineering shows up - they need a new lift motor.
2/27/13 - Contacted LAPD engineering to get status.
They state parts were ordered on Monday 2/25/13
2/28/13 - Notified by UTS that new parts have been ordered
3/1/13 - Nofified by UTS that new parts have shipped
3/7/13 - Parts from UTS arrive
3/8/13 - Notified LAPD engineering that parts have arrived.
3/14/13 - Called LAPD asking for status update
3/15/13 - Sent email and online request asking for status update
3/18/13 - received call from LAPD stating they are waiting for work order from UTS
3/21/13 - contacted UTS, "LAPD received new work order on Feb 28 and acknowlede it, also re-acknowledged on March 7"
3/21/13 - Sent email to LAPD with update from UTS
3/21/13 - LAPD stated technician would contact me shortly
3/22/13 - Contacted by technician, repair scheduled for March 23rd.
3/23/13 - Technician showed and repaired bike. He fully tested bike, incline, etc
3/28/13 - Rode trainer for approx. 40 minutes before incline motor failed. Notified UTS
Received email notice that parts were ordered.
Summary: Repair took 39 days from time UTS was notified until bike was actually repaired. Repair lasted 5 days. Acutally broke again 40 minutes into my first ride on the bike. The incline function does not work, but at least the bike is not tilted at a 20% incline this time.
The iFit.com website still is not working properly. Every time I ride the bike it duplicates all the prior workouts but with the current date. I can not download any routes (created or purchased) from the iFit website to the LTDF bike so that function, which is one of the main reasons I got the bike, does not work. The only options I have on riding the bike is manual or one of the dozen 'canned' rides that are already programmed into the bike.
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