They state parts were ordered on Monday 2/25/13
Received email notice that parts were ordered.
Summary: Repair took 39 days from time UTS was notified until bike was actually repaired. Repair lasted 5 days. Acutally broke again 40 minutes into my first ride on the bike. The incline function does not work, but at least the bike is not tilted at a 20% incline this time.
The iFit.com website still is not working properly. Every time I ride the bike it duplicates all the prior workouts but with the current date. I can not download any routes (created or purchased) from the iFit website to the LTDF bike so that function, which is one of the main reasons I got the bike, does not work. The only options I have on riding the bike is manual or one of the dozen 'canned' rides that are already programmed into the bike.